Privacy Policy for Mbi8

How to Request Your Data or Its Deletion

A visitor may request a copy of the personal data the site holds about them, or ask for that data to be deleted, by sending a message through the contact form. The site will respond within the time frame set by Malaysian data protection law. The request should clearly state what the visitor wants. The site will verify the visitor’s identity before processing the request, to ensure data is only released or deleted for the correct person.

What We Collect and When

When a visitor uses the contact form on the site, they submit their name, email address, and the message content. This happens only when the visitor voluntarily fills in and sends the form. The site’s web server also automatically records the visitor’s IP address, browser type and version, and the pages viewed. This log data is captured with each page request, regardless of whether the visitor submits any form.

Who Data Is Shared With

The site shares anonymised usage data with analytics providers, and server log data with hosting providers, solely to deliver and improve the platform. These third parties act only on the site’s instructions. Personal data is never sold, rented, or traded to any external party for their own use. The site does not share contact form submissions or log data with advertisers or any other unconnected organisation.

How Long Records Are Kept

Contact form enquiries and their associated data are kept for as long as necessary to address the enquiry, and then deleted within a reasonable period once the matter is resolved. No data is retained indefinitely. Server log records are retained for a limited period, typically a few months, to allow for security review and performance analysis. After that period, the logs are automatically deleted or anonymised.

Cookies and Turning Them Off

The site uses cookies to remember visitor preferences and to help analytics services understand how the lobby is used. These cookies do not store sensitive personal information. If a visitor turns off cookies in their browser settings, the site will still function, but certain features such as language preferences may not be remembered, and aggregated usage statistics may be less accurate.

Why Each Type of Data Is Held

Contact form submissions are held to allow the site to reply to the visitor’s enquiry or request. Without this data, the site cannot respond to the message the visitor chose to send. Server log data is held to maintain the security and stability of the platform, to diagnose technical problems, and to analyse general usage patterns. This helps the site improve its performance and content.

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